Dealer Of The Year

(Louisville, KY) Auto Group of Louisville was purchased from Sam Swope Auto Group in 2018 and has been revamped, re-opened, and is already being recognized and awarded. Auto Group of Louisville has been awarded a 2019 DealerRater Consumer Satisfaction Award, an annual recognition given to auto dealerships that deliver outstanding customer service as rated by online consumer reviews. DealerRater, the world's leading car dealer review website, created the Consumer Satisfaction Award program to let online car shoppers instantly spot dealers that provide high-quality customer service.

Scott Van Cleave, General Manager of Auto Group of Louisville said, “We became affiliated with DealerRater to give our customers an easy way to rate our services and employees. We also wanted a third-party outlet where shoppers would be able to give their honest feedback online. By having this level of public transparency, our sales team competes against each other to give the best service possible in hopes of gaining new customers for life and rave reviews online. We are proud to serve Louisville and the greater Kentuckiana and are humbled to be YOUR Pre-Owned Dealership Winner in Kentucky.”

"We'd like to congratulate Auto Group of Louisville and all of our Consumer Satisfaction Award winners," said DealerRater General Manager, Jamie Oldershaw. "DealerRater's extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it's clear that Auto Group of Louisville stands out amongst its peers in the U.S."

Auto Group of Louisville has achieved consistently high scores on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting Auto Group of Louisville's dealer page will find a "2019 Consumer Satisfaction Award winner” badge on their profile to instantly recognize it as a high quality dealership.

DealerRater features more than four million dealer reviews, and has a reachable audience of more than 32 million car shoppers each month. "Our awards program was more competitive than ever this past year, with thousands of dealers across the U.S. and Canada competing to win our coveted Dealer of the Year award," says Oldershaw. "The Consumer Satisfaction Award is one way for today's shoppers to instantly recognize quality customer service regardless of brand or region.”

About Auto Group of Louisville: Locally owned and operated premier auto source offering luxury pre-owned vehicles conveniently located in the east end of Louisville. They specialize in European, German, and Japanese cars. They offer financing options where “everyone is credit-worthy.” They have a a full-service auto service center available to Auto Group of Louisville customers, along with walk-in traffic. Their ASE-certified technicians can perform full auto diagnostics, routine and complex engine work. www.autogroupoflouisville.com

About DealerRater: Founded in 2002, DealerRater, a Cars.com Company, is the world's leading car dealer review website that connects consumers with the right person at the right dealership. The site offers nearly 5 million sales and service reviews across 42,000 U.S. and Canadian dealerships, including a network of more than 5,000 Certified Dealers. Posted 02/21/2019 in Press Release.

Auto Group of Louisville, Consumer Satisfaction Award